Christmas Creations Privacy Policy

Effective Date: Dec 1 2010

Introduction
Christmas Creations (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our services, including our website, email, and SMS/text message communications.

1. Information We Collect

We collect personal information that you voluntarily provide, such as:

• Name

• Address

• Phone number

• Email address

• Photographs or images related to service requests

We may also collect non-personal data automatically through website analytics and SMS service interactions.

2. How We Use Your Information

Your information is used solely to:

• Provide and improve our Christmas lighting installation services

• Respond to your inquiries and provide customer support

• Send appointment confirmations, service updates, and reminders

• Deliver marketing communications, promotional offers, and holiday campaigns

• Comply with legal requirements and protect our rights

• Data obtained through the short code program will not be shared with any third-parties for their marketing reasons/purposes.”

3. Consent to Receive Communications

By providing your phone number and email, you consent to receive SMS/text messages and emails from Christmas Creations related to your service requests and promotional offers. Message frequency may vary.

You can opt out of receiving marketing messages at any time by replying STOP to any SMS message or following the unsubscribe instructions in emails.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

5. Sharing Your Information

We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share information with trusted service providers who assist us in delivering services, subject to confidentiality agreements.

6. Your Rights

You have the right to:

• Access and correct your personal data

• Request deletion of your personal information

• Withdraw consent to receive marketing communications

To exercise these rights, contact us at:
📧 christmascreationshsv@gmail.com
📞 [Your Business Phone Number]

7. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website with the updated effective date.

8. Contact Us

If you have questions or concerns about this policy, please contact:
Christmas Creations
Email: christmascreationshsv@gmail.com
Phone: 256-449-1144

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Christmas Creations 

Terms and Conditions

Last Updated: August 2025

Welcome to Christmas Creations! By using our website and services, you agree to the following Terms and Conditions. Please read them carefully.

1. Acceptance of Terms

By accessing or using the services of Christmas Creations ("we," "us," or "our"), including our website, communications, and products, you agree to be bound by these Terms and Conditions and our Privacy Policy.

2. Services and Products

Christmas Creations provides holiday and outdoor lighting installation services for residential and commercial properties, including custom lighting designs for patios, pergolas, gazebos, and special occasions.

All services are subject to availability and may require advance scheduling. Pricing, promotions, and packages are subject to change without prior notice.

3. Booking, Payment, and Cancellation

• All bookings require a deposit or full payment as stated in the service quote.

• Payment can be made via the methods indicated on our website or invoice.

• Cancellation requests must be made at least 7 days prior to the scheduled service to avoid cancellation fees.

• Refunds, if applicable, will be processed according to our refund policy outlined separately.

4. Customer Responsibilities

Customers agree to provide safe, unobstructed access to the installation areas and ensure all necessary permissions from property owners or associations are obtained.

5. Intellectual Property

All content on the Christmas Creations website, including images, logos, text, and designs, is the intellectual property of Christmas Creations and protected under copyright laws. Unauthorized use is prohibited.

6. SMS/Text Messaging Policy and Compliance

By providing your phone number and opting in, you consent to receive recurring automated text messages from Christmas Creations related to service updates, promotions, reminders, and marketing communications.

• Message Frequency: Up to 4 messages per month.

• Carrier Charges: Standard message and data rates may apply depending on your mobile carrier and plan.

• Opt-out: Reply STOP at any time to unsubscribe from text messages. You will receive a confirmation message and no further messages will be sent.

• Help: Reply HELP for assistance or contact us at christmascreationshsv@gmail.com.

We comply with all applicable laws and regulations including:

• Telephone Consumer Protection Act (TCPA)

• CAN-SPAM Act

• CTIA Guidelines

Your data will not be shared with any third parties for their marketing purposes. We may use trusted third-party aggregators or service providers to deliver SMS services, but your personal information remains protected.

7. Privacy

Our Privacy Policy governs how we collect, use, and protect your personal information. By using our services, you agree to our Privacy Policy which can be viewed here (insert link to your Privacy Policy).

8. Limitation of Liability

Christmas Creations is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services.

9. Dispute Resolution

Any disputes arising out of or related to these Terms shall be governed by the laws of the State of Alabama without regard to conflict of laws principles.

10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on this page with an updated revision date.

11. Contact Information

For questions or concerns regarding these Terms and Conditions or your communications preferences, please contact us at:
Email: christmascreationshsv@gmail.com
Phone: 256-449-1144
 

SMS Opt-in Sample Language for Website or Form

By entering your phone number and clicking submit, you agree to receive recurring automated marketing text messages from Christmas Creations. Consent is not a condition of purchase. Message frequency varies. Msg & data rates may apply. Reply STOP to cancel or HELP for help.

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